blog.experientia.computting people first – by Experientia

No results Challenges Cities & Infrastructure Developing markets Education Finance Health Identity / Privacy Innovation Left behind Mobility Sustainability Culture Architecture & Urban space Art Creativity Culture Museum Play Socio-cultural change Design Design (general) Experience design HCD / UXD Interaction design Service design Industry sectors Advertising Business Educational services Financial services Healthcare Industry (in general) Public services Retail Tourism Methods Behavioral sciences Co-creation Ethnography Foresight Participation Prototype Research Scenarios Usability UserResearch People Children Disabled Elderly Gender Teens Sharing Book Branding Communications Conference Marketing Media Narration Technology AI AR / VR / Metaverse Chatbots Data Devices Internet of Things Technology (general) Insights curated by Experientia, the international UX consultancy Challenges Cities & Infrastructure Developing markets Education Finance Health Identity / Privacy Innovation Left behind Mobility Sustainability Culture Architecture & Urban space Art Creativity Culture Museum Play Socio-cultural change Design Design (general) Experience design HCD / UXD Interaction design Service design Industry sectors Advertising Business Educational services Financial services Healthcare Industry (in general) Public services Retail Tourism Methods Behavioral sciences Co-creation Ethnography Foresight Participation Prototype Research Scenarios Usability UserResearch People Children Disabled Elderly Gender Teens Sharing Book Branding Communications Conference Marketing Media Narration Technology AI AR / VR / Metaverse Chatbots Data Devices Internet of Things Technology (general) Search Insights curated by Experientia, the international UX consultancy Menu 12 Mar 2024 The primacy of the personal A new report from the Weber Shandwick Collective suggests a me over we” mentality is driving more buying decisions, explains the publisher of Fast Company, Stephanie Mehta, CEO of Mansueto Ventures. Socio-cultural change , UserResearch 10 Mar 2024 [Book] Guardrails When we make decisions, our thinking is informed by societal norms, guardrails” that guide our decisions, like the laws and rules that govern us. But what are good guardrails in today’s world of overwhelming information flows and increasingly powerful technologies, such as artificial intelligence? Based on the latest insights from the cognitive sciences, economics, and public policy, Guardrails offers a novel approach to shaping decisions by embracing human agency in its social context. AI , Behavioral sciences , Book 11 Feb 2024 Applying AI in UX research Practitioners praise some efficiency gains in process tasks, but are skeptical about the real value in analysis and insight gathering, despite the many marketing claims. AI , HCD / UXD , UserResearch 7 Feb 2024 [Book] Avoiding the news Drawing on interviews in Spain, the United Kingdom, and the United States as well as extensive survey data, the book explains why and how so many people consume little or no news despite unprecedented abundance and ease of access. Media , UserResearch 6 Feb 2024 Human-centered design to go beyond the mere what customers want” In a context of economic and geopolitical flux and volatility, a more in-depth human-centered design approach is now more necessary than ever, as it helps forward-looking companies to anticipate and be prepared for rapidly changing futures beyond the next six months. Behavioral sciences , Experience design , Experientia , HCD / UXD , Innovation , Marketing 3 Feb 2024 [Book] Filterworld: how algorithms flattened culture From New Yorker staff writer Kyle Chayka comes a timely history and investigation of a world ruled by algorithms, which determine the shape of culture itself. Book , Identity / Privacy 25 Jan 2024 [Paper] Why people still fall for phishing emails This paper features an in-depth investigation on how people make email response decisions while reading their emails. The authors proposed five concrete enhancements to state-of-the-art anti-phishing education, training, and awareness tools to support users in making safe email responses. Behavioral sciences , HCD / UXD , Technology (general) , UserResearch 18 Jan 2024 [Book] The Experimentation Field Book This book is a hands-on manual for crafting and conducting useful experiments in real-life settings. It guides readers from any background or discipline through the fundamentals of identifying testable ideas, selecting an evidence base, prototyping, and testing, building users’ skill sets and channeling their creativity through an interactive, exercise-oriented format. Book , Experience design , Prototype , Service design , UserResearch 7 Jan 2024 Experimenting with GenAI in design research Cameron Hanson, Strategy Director at Smart Design, gave a presentation at the the Service Design Network (SDN) New York Chapter on practical ways to integrate GenAI into the design research process. AI , UserResearch 16 Dec 2023 What does it mean to trust a technology? Trust depends on perceptions of whether sociotechnical systems are seen as beneficial and well-governed as well as whether they work as their designers expect. Behavioral sciences , Technology (general) 22 Nov 2023 Study on how young Europeans perceive their future *The Movers of Tomorrow: How Young Adults in Europe Imagine and Shape the Future* - Study of young adults (aged 18 to 39) in Germany, Greece, Italy, Poland and the UK by Allianz Foundation and SINUS Institute. Europe , Socio-cultural change , Teens 5 Oct 2023 From nudge to sludge: a book, and now an academy and an audit Sludge is friction through unnecessary red tape. Cass R. Sunstein wrote a book about it and the OECD is currently exploring the contribution that behavioural science can make to service design by partnering with the Government of New South Wales (NSW) in Australia to reduce unjustified frictions in citizens’ interactions with government. Australia , Behavioral sciences , Book , Public services , Service design 30 Sep 2023 [Book] Death Glitch Technology scholar Tamara Kneese examines what happens to our digital belongings when we die, and argues that tech companies need to improve how they deal with death on their platforms for the sake of all our digital posterity. Book 23 Sep 2023 Using psychology to bolster cybersecurity In an article for Communications of the ACM, David Geer explains how the U.S. Defense Department uses cyberpsychology to get into the minds of attackers to better understand how they think and act. Behavioral sciences , Technology (general) 19 Sep 2023 Why do consumers purchase bottled water? Fast Company published today an excerpt of the new book Unbottled by Daniel Jaffee in which he highlights the five factors why consumers purchase bottled water, or how have they been persuaded to do so - fashion, flavor, fitness, frequent drinking, and fear - and zeroes in on the last one. Book , Retail , Socio-cultural change , Sustainability 18 Sep 2023 CHItaly ’23 Proceedings are out Proceedings of the 15th Biannual Conference of the Italian SIGCHI Chapter AI , Conference , HCD / UXD , Italy 18 Sep 2023 Digital border governance: a human rights based approach This collaborative study, conducted by the UN Human Rights Office and the University of Essex, analyses the human rights implications of specific border technologies. It provides recommendations for States and stakeholders on how to take a human rights-based approach in ensuring the use of digital technologies at borders aligns with international human rights law and standards. Mobility 18 Sep 2023 [Report] How green is household behaviour? How Green is Household Behaviour? presents an overview of results from the 2022 OECD Survey on Environmental Policies and Individual Behaviour Change. The survey investigates household attitudes and behaviour with respect to energy, transport, waste and food systems. Research , Sustainability 16 Sep 2023 UX needs a...